Annsaura Refund & Returns Policy

At Annsaura, we take pride in creating premium-quality organic soaps made with natural ingredients and careful craftsmanship. Your satisfaction is important to us, and we work hard to ensure a smooth and reliable shopping experience. Returns and Exchanges

General Return Policy

Due to the personalized and hygienic nature of our products, returns and exchanges are not accepted unless the item you receive is damaged or defective upon arrival. We remain committed to addressing any concerns and ensuring you feel confident in your purchase.

No Returns for Change of Mind

We no longer accept returns for change of mind or if a customer doesn’t like the product. We encourage you to carefully consider your purchase before completing the transaction.

Damaged or Defective Items

If your order arrives damaged or you receive a defective product, please contact us within 48 hours of receiving your delivery at: support@annsaura.com 0324-6851401

To help us resolve the issue quickly, please include:

• Your order number
• A clear photo of the damaged or defective item
• A brief description of the issue

After reviewing your claim, we will inform you of the next steps, which may include a replacement or a full refund.